Truma Service Center

Posted on by

Truma Service Center
Lakeland, Florida
Monday – January 30, 2023

Hello! I would like to introduce you to Dave and Bruce – Dave is on top of the RV and Bruce is manning the ladder. Together Dave and Bruce manage and operate the Truma service center in Lakeland Florida and are the most helpful and courtesy corporate service persons I have ever met. That’s not my RV they’re working on – mine is in the bay getting a new Truma instant hot water heater. At Christmas time I was busy with my family and did not properly winterize my unit so when the temperature dropped to the single digits my unit froze and cracked. 

Dave and Bruce – Truma Service Center – Lakeland, FL

After conferring with several friends I decided to go directly to the Truma service center instead of going to a general RV service center – and I’m so glad I did. If I had gone to a general RV service center I would have had to make an appointment for diagnosis and then parts would have had to be ordered and installed – not only would I have paid a lot more but there would be no telling how many days or weeks it would have taken. 

I called the Truma Service Center, talked to Dave and made an appointment for 9AM on Monday January 30,2023. When I drove up at 8:45AM that Monday the bay door was open and Bruce was there to greet me. It took him about 10 minutes to diagnose the problem and another 45 minutes to replace the unit and get me back on the road. They had a comfortable waiting area with bottled water, coffee and a clean restroom that made the wait seem like no time at all.

Charlotte getting a new instant hot water heater

Truma is a German company with their headquarters and manufacturing based in Munich Germany. Truma has a long history as a leading supplier of comfort systems for the recreational vehicle industry. Truma has been providing innovative, quality solutions to campers all over the world since 1949. In one of their brochures they say: “ A commitment to our customers is part of Truma’s history and core values”. Dave and Bruce are proof to this commitment – something that’s hard to find these days. If you are ever thinking of an RV upgrade or need servicing I highly recommend Truma and the Lakeland Florida Service Center with Dave and Bruce.